Privacy Statement
Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We do not pass on your details to any third party or government department unless you give us permission to do so.
Who we are
The National Trail website is operated by Natural England, a non-departmental public body sponsored by the Department for Environment, Food and Rural Affairs. This privacy policy applies to the National Trail website:
Website Name: The National Trail website.
Website Address: http//www.nationaltrail.co.uk
Website Managed By: Natural England.
Business Contact Address: National Trails, Natural England, John Dower House, Crescent Place, Cheltenham, Gloucestershire, GL50 3RA
Email address: nationaltrails@naturalengland.org.uk
Data Controller: Natural England
We are not responsible for the content or privacy policies of websites not managed by Natural England and to which the National Trail website may link.
What personally identifiable information do we collect?
We provide anonymous access. You can access our website’s home page and browse our sites without disclosing your personal data. The National Trail website does not automatically store or capture personal information nor do we link information automatically logged by other means with data about specific individuals.
In common with most websites we have access logs. These logs record a user’s IP address and browser and are aggregated to produce summary information. We also use IBM SurfAid statistics tracking on all pages. This tracking causes the user’s browser to load a very small picture from the SurfAid server and allow statistics about the popularity of the website to be compiled. Log files do not contain any personal information.
The National Trail website is an interactive, dynamic site. It uses sessions to remember which function a user is employing. Sessions work by using a temporary cookie in the browser, and are required to ensure the server knows which browser is which. The temporary cookie is automatically removed when a user closes the browser, or the session expires after 30 minutes of inactivity.
We collect different kinds of information or personal data that you may volunteer while using the National Trails website. This information will vary depending upon which pages or services are used. Users who register with us will be required to provide us with a name, postal address and email address.
If you send us an email or make telephone contact asking for information or help, please note that we may need to contact another Department or organisation to get the information you need. We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so.
What happens when I link to another site?
nationaltrail.co.uk contains links to other websites, both those of government departments and of other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read their privacy statement.
We do not pass on any personal information you have given us to any other site
Confidentiality
We do not give visitors to our website the option of using a secure transmission method to send us their personal data. We implement security policies, rules and technical measures to protect the personal data that we have under our control from: unauthorised access, use, disclosure or modification; and unlawful destruction or accidental loss.
All members of staff that have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of that personal data.
Data collection and purpose specification
- We collect the personal data that you may volunteer while using our services.
- We do not collect information about our visitors from other sources.
- If we wish to use your personal data for a new purpose, other than that for which it was originally supplied, we are required by law to ask you first.
- We may employ external companies to act on our behalf as data processors. Data processors will abide by the Privacy Policy detailed here.
Your rights to access personal data
For any enquiry or concern about our privacy policy, or to request access to your personal data contact:
Enquiry Service
Natural England
Northminster House
Peterborough
PE1 1UA
Telephone: 0845 600 3078 Email: enquiries@naturalengland.org.uk
If you ask for a copy of your personal data, we have to provide you with a readable copy of the personal data that we keep about you within 40 days. Evidence of proof of your identity will be required.
It is both in our interest and yours to hold accurate data. If the data we hold on you is inaccurate in any way you may, where appropriate, have the data erased, rectified or amended.
Dispute
We aim to ensure that we resolve all matters satisfactorily, however if you are not satisfied with our response you may contact:
The Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Switchboard: 01625 545 700
Fax: 01625 524 510
DX: 20819 Wilmslow
Website: http://www.ico.gov.uk
Email: mail@ico.gsi.gov.uk
-----------------------------------------------------
Glossary of terms
Browser
A software application used to locate and display web pages.
Cookie
Message given to a web browser by a web server. The browser then stores the message and each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, email address and interests.
IP (Internet Protocol)
All networks connected to the Internet communicate via IP, the technical standard that allows data to be transmitted between two host computers. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.
IP address
Every computer connected to the Internet will have an IP address.
Web Server
Delivers (serves up) web pages to your computer